CLARITY CARS PARKING
TERMS & CONDITIONS
- Responsibilities of Clarity Cars Parking
- Vehicles parked in our facilities are covered under Clarity Cars Rent A Car S.L.’s insurance, except when:
- damage is caused by the client’s own vehicle, or
- the type of damage is excluded under our policy (details available on request).
- Vehicles will only be driven by fully contracted and legal staff for the purpose of:
- collection/return at Murcia or Alicante airports, or
- transfer between our facilities/ITV station/garage services
- Vehicles parked in our facilities are covered under Clarity Cars Rent A Car S.L.’s insurance, except when:
- Responsibilities of the Client
- Remove unfixed items (phones, bags, radios, sat navs). We are not responsible for their loss.
- Drop-off must be at the agreed time. Late arrivals may incur extra charges.
- Notify us within 48 hours if you need to extend a booking.
- Minimum 3 days (72 hours) notice required for bookings Murica customers – 5 days (120 hours) Alicante customers.
- Transfer fees outside of normal contract: €35.00 each way
- Late notice bookings
- €20 (<72h), €30 (<48h), €40 (<24h) – Murcia contracts
- €30 (<120h) €40 (<48h) €50 (<24h) – Alicante contracts
- Vehicles must have valid ITV, insurance ,and tax. Foreign vehicles must hold equivalent documents.
- Clients must provide a spare key or code.
- Clarity Cars Parking accepts no liability for fines if vehicle documents are missing.
- Liability
- Claims for damage must be reported immediately upon collection.
- Not covered:
- wear & tear,
- mechanical faults or discharged batteries,
- weather/natural events,
- tyre, wheel, glass, roof, sills, underbody, stone chips,
- interior contents,
- animal damage,
- third-party work (mechanics, valets, bodyshops).
- When staff drive a client’s vehicle, by law, the vehicle’s own insurance applies.
- If a claim is processed under our insurance, the client pays the excess.
- If the vehicle is unroadworthy, the client is liable for resulting damage.
- Jump starts may be provided; we are not liable for further faults.
- Right of Retention
Under Law 40/2002 of 14 November, Clarity Cars Rent A Car S.L. reserves the right to retain a vehicle until outstanding fees are paid.
- Cancellation & Refunds
- Cancellations with 48h notice: refund minus €15.00 admin fee.
- Contracts may be cancelled within 15 days of start: refund minus days used and €15.00 admin fee.
- After 15 days: no refund.
- All services subject to availability.
- Payment
- Parking fees payable at the start of contract.
- Outstanding fees must be paid before vehicle release.
- Clients are responsible for bank charges/commissions.
- Privacy & Data Protection
- Controller: ClarityCarsRentACarS.L.– CIF: B19757442
- Purpose: Contract management and administration.
- Legal basis: Execution of contract.
- Rights: Access, rectify, delete data, or exercise other GDPR rights by contacting [your email].
- No transfer of data to third countries.
- Full privacy policy available: https://www.claritycars.es/privacy-policy.html
These Terms & Conditions do not affect your statutory consumer rights.
LAST UPDATED: 30.08.2025