Terms & Conditions Parking

Vehicles parked in our facilities are covered under Clarity Cars Rent A Car S.L.’s insurance, except when:

Vehicles will only be driven by fully contracted and legal staff for the purpose of:

Your vehicle must be mechanically fit to drive, any repairs must be undertaken as soon as possible. Please advise Clarity Cars of any mechanical problems you are experiencing.
Remove unfixed items (phones, bags, radios, sat navs). We are not responsible for their loss.
Drop-off must be at the agreed time. Late arrivals may incur extra charges.
Notify us within 48 hours if you need to extend a booking.

Minimum 3 days (72 hours) notice required for bookings Murica customers – 5 days (120 hours) Alicante customers.

Transfer fees outside of normal contract: €35.00 each way

Late notice bookings

(If less than 24 hours notice this will be only if Clarity Cars are able to undertake this transfer)

If the client would like their vehicle prepared for a third party to collect for another reason other than what is included in the contract (use of vehicle by contract holder or family) the client must pay a fee of 30€ for this service.

Clarity Cars Parking contracts include unlimited pickups and drop offs for single airport contracts; Dual airport contracts include unlimited pickups and drop offs for Murcia airport and 6 trips (12 transfers Alicante Airport but only for personal use of the vehicle (contract holder & family). Contracts do not include these services if used in a professional way i.e If the car is being rented out. If a vehicle is required for professional use an extra fee applies of €30.
Vehicles must have valid ITV, insurance, and tax. Foreign vehicles must hold equivalent documents.
Clients must provide a spare key or code.
Clarity Cars Parking accepts no liability for fines if vehicle documents are missing.
Original car documents must be left in the car

Claims for damage must be reported immediately upon collection.
Not covered:
- wear & tear,
- mechanical faults or discharged batteries,
- weather/natural events,
- tyre, wheel, glass, roof, sills, underbody, stone chips,
- interior contents,
- animal damage,
- third-party work (mechanics, valets, bodyshops).
When staff drive a client’s vehicle, by law, the vehicle’s own insurance applies.
If a claim is processed under our insurance, the client pays the excess
If the vehicle is unroadworthy, the client is liable for resulting damage.
Jump starts may be provided; we are not liable for further faults.

4. Right of Retention

Under Law 40/2002 of 14 November, Clarity Cars Rent A Car S.L. reserves the right to retain a vehicle until outstanding fees are paid.

Contracts may be cancelled within 15 days of start: refunding contract price minus days used and €15.00 admin fee.
After 15 days: no refund.
All services subject to availability.

Right to Cancel:

Clarity Cars Parking reserves the right to cancel or terminate any contract or parking agreement at its sole discretion, including but not limited to cases of misuse of the facility, breach of terms, non-payment, or operational requirements. Where possible, reasonable notice will be given to the customer.
In such cases, any unused prepaid parking days will be refunded on a pro-rata basis under the company’s discretion with a €15.00 admin fee payable.

6. Payment

7. Privacy & Data Protection

Controller: Clarity Cars Rent A Car S.L. – CIF: B19757442
Purpose: Contract management and administration.
Legal basis: Execution of contract.
Rights: Access, rectify, delete data, or exercise other GDPR rights by contacting info@claritycars.es.
No transfer of data to third countries.
Full privacy policy available:

https://www.claritycars.es/privacy-policy.html

These Terms & Conditions do not affect your statutory consumer rights

updated 20.03.26